Privacy Policy

1Introduction

Welcome to Creatinology ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI-powered business solutions, or engage with our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, business address)
• Company information (business name, industry, size, role/title)
• Account credentials (username, password, security questions)
• Payment information (billing address, payment method details)
• Communication preferences and marketing consent

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address, browser type, and operating system
• Device information and unique device identifiers
• Website usage data, pages visited, and time spent
• Cookies and similar tracking technologies
• Log files and server data

2.3 Business Data

When you use our AI-powered solutions, we may process:

• Business process data and workflow information
• Customer relationship management (CRM) data
• Marketing campaign data and analytics
• Performance metrics and business intelligence data

3How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI-powered business solutions
• Customer Support: To respond to inquiries, provide technical support, and resolve issues
• Account Management: To create and manage user accounts, process payments, and send service-related communications
• Personalization: To customize your experience and provide relevant content and recommendations
• Analytics: To analyze usage patterns, improve our services, and develop new features
• Marketing: To send promotional materials, newsletters, and updates (with your consent)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

4Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage services
• Payment processing and billing
• Email marketing and communication platforms
• Analytics and performance monitoring
• Customer support and help desk services

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

5Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a structured format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

7International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by competent data protection authorities
• Certification schemes and codes of conduct

8Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.